Byron Bank COVID-19 update
(June 29, 2020) The lobby in Byron will reopen Tuesday, June 30, 2020. A face mask will be required.
We encourage you to continue to conduct your banking business through the drive-up and to utilize Byron Bank’s Digital Services. The well-being of our customers, our employees, and our community remains our top priority.
Thank you for your continued patience and understanding. We look forward to seeing you in the lobby again.
Stay safe. Stay healthy.
(June 22, 2020) Byron Bank has made the decision to close its main bank lobby in Byron beginning June 23rd, 2020, until further notice due to exposure to COVID-19.
We feel it important to let our customers know that one of our employees has tested positive for COVID-19. This employee is not a frontline worker and has no contact with customers. Individuals that work closest with the employee were notified and have been tested awaiting their results. To further minimize exposure to others, employees working remotely have been asked to continue to do so. Additional sanitation measures have been taken, and the decision has been made to close our lobby doors until we feel that it is absolutely safe to reopen again. Due to employee confidentiality rights, no further details will be shared. We wish for a complete and speedy recovery for the employee affected.
Appointments may be made for safe deposit boxes and a mask will be required. Our drive-up in Byron, ATM, and night deposit will remain open.
(June 11, 2020) Beginning June 15, 2020, we will open our lobbies at each location for normal business hours. At this time, our Mini Bank inside County Market in Byron will remain closed.
A face mask will be required to enter the lobbies and only those that need to be present for the transaction should come into the bank. Please note, we may ask to see your face briefly for identification purposes.
You can expect to see germ guards at our teller lines and social distancing stickers on the floor. Please follow the arrows on the floor and other signs in the bank. The well-being of our customers, employees, and community remains our top priority, so we ask that if you are not feeling well that you remain at home for everyone’s safety.
We encourage you to continue to conduct your banking business through the drive-up and to utilize Byron Bank’s Digital Services.
We are excited to see our customers in our lobbies again, but please be patient with our staff as we are all in this together. Thank you for your continued patience and understanding.
(May 29, 2020) Thank you for your patience and understanding as we closed our lobbies to help prevent the spread of COVID-19. We have made the decision to open our lobbies for appointments only at each location for loan closings, new accounts, and safe deposit boxes beginning June 1, 2020. Please contact your banker or loan officer to set up an appointment. A face mask will be required to enter the lobbies and only those that need to be present for the appointment should come into the bank.
We encourage you to continue to conduct your banking business through the drive-up and to utilize Byron Bank’s digital services as we put our action plans in place so we can safely open our lobbies again. The well-being of our customers, our employees, and our community remains our top priority.
Please contact Byron Bank at 815-234-2561 for any questions, if you are looking for relief for your loan, or need assistance; we have programs available to you.
Stay safe. Stay healthy. We will get through this together.
(April 27, 2020) Beginning May 1, 2020, customers visiting our Byron, Davis Junction, or Poplar Grove locations for safe deposit box appointments must wear a face mask in accordance with Governor Pritzker’s executive order. We will be following social distancing guidelines.
The safety of our customers, our employees, and our community remains our top priority. We will continue to do our part to slow the spread of COVID-19 and serve our communities.
Please contact Byron Bank at 815-234-2561 for any questions or if you are looking for relief for your loan or need assistance, we have programs available to you. We encourage you to continue to utilize Byron Bank’s digital services.
Stay safe. Stay healthy. We will get through this together. We look forward to seeing you in our lobbies again.
(April 23, 2020) In accordance with Governor Pritzker’s announcement today, Byron Bank’s lobbies will remain closed until May 30th.
Our drive up operations will continue as follows:
- Byron Drive Up Hours
- Monday – Wednesday 8 a.m. to 5 p.m.
- Thursday – Friday 8 a.m. to 6 p.m.
- Saturday 8 a.m. to 2 p.m.
- Davis Junction Drive Up Hours
- Monday – Wednesday 8 a.m. to 5 p.m.
- Thursday – Friday 8 a.m. to 6 p.m.
- Saturday 8 a.m. to 12 p.m.
- Poplar Grove Drive Up Hours
- Monday – Wednesday 8 a.m. to 5 p.m.
- Thursday – Friday 8 a.m. to 6 p.m.
- Saturday 8 a.m. to 12 p.m.
- Night Deposit and ATM’s will remain open at all locations.
Please contact Byron Bank at 815-234-2561 for any questions or if you are looking for relief for your loan or need assistance, we have programs available to you. We encourage you to continue to utilize Byron Bank’s digital services.
Stay safe. Stay healthy. We will get through this together. We look forward to seeing you in our lobbies again.
(March 26, 2020) Byron Bank’s lobby access at all locations is still restricted in light of the ongoing COVID-19 pandemic until further notice.
Our drive up operations will continue. Please note these changes effective immediately:
- Byron Drive Up Hours
- Monday – Wednesday 8 a.m. to 5 p.m.
- Thursday – Friday 8 a.m. to 6 p.m.
- Saturday 8 a.m. to 2 p.m.
- Davis Junction Drive Up Hours
- Monday – Wednesday 8 a.m. to 5 p.m.
- Thursday – Friday 8 a.m. to 6 p.m.
- Saturday 8 a.m. to 12 p.m.
- Poplar Grove Drive Up Hours
- Monday – Wednesday 8 a.m. to 5 p.m.
- Thursday – Friday 8 a.m. to 6 p.m.
- Saturday 8 a.m. to 12 p.m.
- Night Deposit and ATM’s will remain open at all locations.
Our staff is available to assist and support you during these times. If you are looking for relief for your loan or need assistance, we have programs available to you. Please contact Byron Bank at 815-234-2561. We encourage you to utilize Byron Bank’s digital services.
Stay safe. Stay healthy. We will get through this together. We look forward to seeing you in our lobbies again.
(March 25, 2020) Fraudsters are taking advantage of people at their greatest time of vulnerability. They are seeking to profit from the confusion and fear surrounding COVID-19. Here are a couple of the latest scams to be mindful of during this time:
- Fraudsters are wearing hazmat suits and knocking on doors selling “COVID-19 test kits”. They are claiming to be from the CDC and trying to get you to pay a price to be tested.
- Individuals are even impersonating government officials, knocking on people’s doors, and frightening people by saying in order to get the stimulus check from the government, you will need to pay for it first. Victims are then giving out their debit card information, social security number, and date of birth.
Hackers know the U.S. is in a vulnerable state right now with companies having to close and employees working from home and they want to cash in. As always:
- Be leery of emails you do not recognize, senders you do not know, or attachments you were not expecting and do not click or open them.
- Watch out for fraudsters calling and claiming they are from a government entity, such as the CDC, the IRS, the U.S. Treasury. The government will contact you by mail in most cases.
- ComEd, Nicor, utility companies, financial institutions have your full social security number. To verify it is you, they may ask for your date of birth, or last 4 of your social.
- Utility companies will not shut off your utilities, they are not going to call and threaten you. In fact, most are granting relief during this time.
- Companies will not ask for your username and password for any financial institution websites, credit card account, or any website that would have critical, personal information. Treat your username and password like it is your social security number; DO NOT GIVE IT OUT.
- If it is too good to be true, then it probably is a scam.
You can visit Federal Trade Commission website www.ftc.gov for more beneficial information on COVID-19 scams and identity theft prevention tools. If you are working from home, the FTC’s website has some useful information on how to be cyber safe while working from home as well.
Stay safe. Stay healthy. We will get through this together. We look forward to seeing you in our lobbies again. Byron Bank is here to support you and if you need any assistance during this time, please call 815-234-2561 to speak with a representative and they can talk to you about options available.
(March 20, 2020) Byron Bank is closely monitoring the COVID-19 impact to our customers and our communities. We understand that many of you will be affected in some way and we want to be a resource of support, encouragement, and knowledge as we all navigate the next few months together.
If you are looking for relief for your loan or need assistance, we have programs available to you. Please contact your Byron Bank representative.
Governor Pritzker has called for a Stay-At-Home Order until April 7, 2020. Banks are considered an essential business and will continue to operate during this time, which means Byron Bank is still open!
Byron Bank is restricting lobby access at all locations in light of the ongoing COVID-19 pandemic, effective immediately until further notice.
Our drive up operations will continue Monday – Friday from 8 a.m. - 6 p.m. and Saturday 8 a.m. – 2 p.m. We will still have staff available to assist you.
- Appointments will be done by telephone.
- Appointments may be made only for safe deposit box access.
- Customers are encouraged to utilize Byron Bank’s digital services.
- Night Deposit and ATM’s will remain open at all locations.
We want to assure you that everyone’s health and safety is our top priority. We will continue to do our part to slow the spread of COVID-19 and serve our communities.
Stay safe. Stay healthy. We will get through this together. We look forward to seeing you in our lobbies again once the need for social distancing has passed and the Stay-At-Home Order has been lifted.
(March 18, 2020) We hope this message finds you safe and in good health during the COVID-19 pandemic. As a community bank dedicated to our communities, we want you to know we do not anticipate any other disruption of Byron Bank services at this time.
The health and safety of our customers, employees, and communities is still our top priority. We will continue to provide our services to our customers so you can stay on top of your financial responsibilities. If you need any assistance during this time, please call 815-234-2561 to speak with a representative and they can talk to you about options available.
Please continue to utilize Byron Bank’s digital banking services to access and manage your funds from the comfort and safety of your own home.
Remember, the safest place for your money is in the bank. Byron Bank will continue to ensure that you will have access to your deposits directly and electronically. You can learn more about FDIC deposit insurance coverage by calling the FDIC at 1-877-ASK-FDIC (1-877-275-3342) or visiting Understanding Deposit Insurance. For those who are deaf or hard-of-hearing, please call 1-800-925-4618.
Once the need for social distancing has passed, we look forward to seeing you in our lobbies again as we continue serving our communities.
(March 16, 2020) The health and safety of our community remains our top priority. In an effort to do our part to prevent the spread of COVID-19, we have made the decision to CLOSE our lobbies through March 28, 2020.
As everyone deals with the impact of the coronavirus, we want you to know that we are taking proper precautions at each of our locations.
- Beginning Tuesday, March 17, 2020 our lobbies will be closed until March 28, 2020.
- We will extend our drive-up hours at each location Monday through Friday 8 a.m. - 6 p.m. and Saturday 8 a.m. - 2 p.m.
- Our Mini Bank inside Byron County Market will be closed from Tuesday March 17, 2020 – March 28, 2020.
- Night Deposit and ATM’s will remain open at all locations.
- We will continue to take phone calls and the lobby is available by appointment only for safe deposit boxes, new accounts, and loan services.
Please call 815-234-2561 if you need to speak with your banker.
We encourage you to please continue to utilize our array of digital services to serve your banking needs. These services include:
- Online and Mobile Banking
- Mobile Deposit
- Online Bill Pay
- Person to Person Payment through the SHAZAM Bolt$ app
- Digital Wallet
These services allow you to view and manage your money safely, from the comfort of your home.
Byron Bank is committed to you and our communities and we understand the concerns around COVID-19 in this uncertain time. For more information about COVID-19, visit the CDC site, www.cdc.gov.